Sheraton Hanoi Hotel

Sheraton Hanoi Hotel

Address: K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho, Hanoi, Vietnam

Description

The Sheraton Hanoi Hotel is a luxurious retreat nestled along the picturesque shores of West Lake. This distinguished hotel is renowned for its warm hospitality, elegant accommodations, and a variety of amenities designed to cater to both leisure and business travelers. With its stunning views of the lake and surrounding landscapes, guests can enjoy a serene atmosphere while being just a short distance from Hanoi's vibrant city life.

Facilities

The Sheraton Hanoi Hotel boasts an impressive array of facilities to enhance your stay. With a review score of 8.4, it is considered one of the top choices for visitors to Hanoi.

• Outdoor swimming pool
• Free WiFi throughout the hotel
• Complimentary airport shuttle service
• Family-friendly accommodations
• Fitness center
• Spa and wellness center
• Non-smoking rooms
• Free parking available
• On-site bar and restaurant with good breakfast options

Room Amenities

Guests can expect a range of comfortable room amenities, including:

• Private bathrooms with bath facilities
• Wardrobe or closet for storage
• Sofa bed for additional sleeping space
• Flat-screen TV with media options
• Kitchenette with electric kettle and tumble dryer

Activities

The hotel offers a variety of activities to keep guests entertained:

• Bicycle rental for exploring the surroundings
• Themed dinner nights (additional charge)
• Tennis court and equipment
• Billiards

Dining Options

Food enthusiasts will appreciate the diverse dining options available:

• Kid-friendly buffet
• Special diet menus upon request
• Snack bar and breakfast in the room
• On-site restaurant serving local and international cuisine

Business Facilities

Business travelers can take advantage of several facilities:

• Fax and photocopying services
• Business center for meetings and events
• Meeting and banquet facilities available for hire

Safety & Security

The Sheraton Hanoi Hotel prioritizes guest safety with various measures:

• 24-hour security service
• CCTV in common areas
• Smoke alarms and fire extinguishers
• Key card access for rooms

Languages Spoken

The staff at the Sheraton Hanoi Hotel can communicate in multiple languages, including:

• English
• Japanese
• Korean
• Dutch
• Vietnamese
• Chinese

Policies

Check-in and Check-out

Check-in: From 15:00
Check-out: Until 12:00

Cancellation & Prepayment

Cancellation and prepayment policies vary by accommodation type. Please check the conditions during your booking process.

Children and Beds

• Children of any age are welcome.
• Children 12 years and above will be charged as adults.
• Cots are available upon request for free for guests under 1 year old.
• Extra beds can be requested for an additional charge.

Pets

Pets are not allowed in the hotel.

Payment Methods

The hotel accepts cash as a payment method.

Frequently Asked Questions

Is there free WiFi available at the hotel?

Yes, free WiFi is available in all areas of the hotel.

What dining options are available on-site?

The hotel features a restaurant serving local and international dishes, a bar, and a kid-friendly buffet.

Can I bring my pet to the hotel?

No, pets are not allowed at the Sheraton Hanoi Hotel.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00.

Does the hotel offer airport shuttle services?

Yes, the hotel provides a complimentary airport shuttle service for guests.

Conclusion

The Sheraton Hanoi Hotel combines luxury and convenience, making it an excellent choice for travelers to Hanoi. With its top-notch facilities, friendly staff, and prime location, guests are sure to enjoy a memorable stay while exploring the beauty of Vietnam's capital.